Shipping

UK SHIPPING 

Our stock systems are updated live every evening, so if an item is out of stock at our dispatch centre in Carlisle, or at the Pleaser Shoe Factory, our website will not allow you to make an order.

Do You Hold Stock in The United Kingdom?

Many of the items you see on Pole Dancing Shoes - a division of KLS Supplies Ltd are in stock in our UK warehouse and will be shipped to you within 24 hours of your order being placed. (Weekends excluded). Please note only items in-stock in our UK warehouse will be despatched within 24 hours.

All clothing is retained in stock in the United Kingdom and can be shipped the same day. Unfortunately, it is not possible to keep every shoe style, in every size, and in every colour in store here in the UK at all times, therefore if you are looking for Fast Delivery Pole Dancing Shoes, please contact us Monday-Friday 9am-5pm via email to sales@klssupplies.co.uk or telephone 01228 210385 to check the delivery time and request Express Delivery.

How about Items not in Stock at your United Kingdom Warehouse?

We receive deliveries from our American distributors on a weekly basis, and if your Alternative Footwear or Pleaser Shoes purchase is out of stock in the UK, it will be processed and shipped to you within 10 working days.
We request these products on a daily basis, and our orders ship from the United States every Thursday at 3 p.m. to us in the United Kingdom. Once we have cleared them through customs over the weekend, these items will be dispatched to our customers in the United Kingdom immediately by tracked service.

Which Shipping Companies Do You Use?

All packages (within the UK) are sent via either Royal Mail Tracked or UPS Couriers.

How Can I Track My Order?

You will receive a fulfilment email which will include the tracking number and information on how to track your order once it has been dispatched. 

What Does Your Packaging Look Like?

All items are sent out in discreet packaging. 

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How Long Will It Be Before I Receive My Order?

We understand that Express Shipping Heels and Fast Post Stripper Shoes is a Priority and we will try our very best to fulfil your requests You should receive your purchase usually within 3-5 days after dispatch. However, please allow 14 days before contacting us

Do You Offer Next Day Delivery?

Yes, Any Item In stock here in the United Kingdom (Carlisle delivery office) is available on Next Day Delivery. Please contact us Prior to Placing your order to verify Next Day Delivery is available.

Will Choosing "Courier" Automatically give me Next Day Delivery?

No, Please Note that Courier is an alternative option to Royal Mail, If you Choose "Courier" option. As some lines have to be imported, this is the service we will send your parcel on despatch, it would then be delivered next day from despatch NOT from the order date. We will where possible provide a next day service but this is not guaranteed. Please contact us to verify prior to placing an order.

I have not Received my Order and more than 10 working days have passed :(

This is a rare situation as even Items High Heels Shoes and Boots which are out of stock in the UK will Usually arrive within 10 Working Days. Please contact us to investigate.

Items can be tracked via Royal Mail and UPS. You should notify us of any losses/missing merchandise within 30 days of placing your order. 

We cannot pursue Royal Mail until 15 days have passed. 

IINTERNATIONAL SHIPPING 

Please note: Import Duty/Taxes may be charged for any orders shipped outside of the UK. More information can be found here: https://taxation-customs.ec.europa.eu/buying-goods-online-coming-non-european-union-country_en 

We ship internationally via Royal Mail International Tracked or International Courier. 

Delivery to Europe can take 3-5 days from date of dispatch and deliveries out of Europe may take 5-10 days for delivery.

However, please allow 14 days before contacting us as we cannot pursue Royal Mail until 15 days have passed. 

Items can be tracked via Royal Mail. Next Day Delivery is not available for orders to be delivered outside of the UK. 

You should notify us of any losses/missing merchandise within 30 days of placing your order.