Our Stock Systems are Updated Live every Evening, thus any Item Out Of Stock will not permit you to place an order.
Do You Hold Stock in The United Kingdom?
Many products you see online at Miss Hollywood are in stock at our Uk warehouse and will usually be dispatched to you within 24 hours of placing your order. (Excluding Weekends).
How about Items not in Stock at your United Kingdom Warehouse?
We receive deliveries on a weekly basis from our USA counterparts and in the event that your order is out of stock it will be processed and sent to you within 7 days. We request these products daily and our orders ship from the USA every Friday at 4pm to Us in The Uk, On arrival These Items will be sent on Overnight courier where possible to our customers in the Uk.
Which Shipping Companies Do You Use?
All packages (within the UK) are sent via either Royal Mail First Class Recorded, Collect Plus or APC Courier and can be tracked.
How Can I Track My Order?
You will receive the tracking number and information on how to track your order once it has been dispatched.
What Does Your Packaging Look Like?
All items are sent out in discreet packaging.
How Long Will It Be Before I Receive My Order?
You should receive your purchase usually within 3-5 days after dispatch. However, please allow 14 days before contacting us
Do You Offer Next Day Delivery?
Yes, Any Item In stock here in the United Kingdom is available on Next Day Delivery. Please contact us Prior to Placing your order to verify Next Day Delivery is available.
Will Choosing "Courier" Automatically give me Next Day Delivery?
No, Courier is an alternative option to Royal Mail, If you Choose "Courier" option we will where possible provide a next day service but this is not guarenteed. Please contact us to verify prior to placing an order.
I have not Received my Order and more than 5 working days have passed :(
This is a rare situation as even Items out of stock in the Uk will Usually arrive within 5 Working Days. Please contact us to investigate.
Items can be tracked via Royal Mail and APC You should notify us of any losses/missing merchandise within 30 days of placing your order.
we cannot pursue Royal Mail until 15 days have passed.
We ship internationally via Royal Mail Airsure or International Courier.
Delivery to Europe can take 3-5 days from date of dispatch and deliveries outwith Europe may take 5-10 days for delivery.
However, please allow 14 days before contacting us as we cannot pursue Royal Mail until 15 days have passed.
Items can be tracked via Royal Mail. Next Day Delivery is not available for orders to be delivered outside of the UK.
You should notify us of any losses/missing merchandise within 30 days of placing your order.
Christmas 2017 Delivery Deadlines.
During the busy Christmas period the following delivery deadlines will apply to all online orders.
In order to receive by 23rd December 2017 please place your order by the following dates:
Lingerie - Deadline 2pm on Friday 22nd December
Costumes -Deadline 2pm on Friday 22nd December
Shoes - Deadline 6pm on Monday 18th December
If you require Next day delivery on Shoes or clothing beyond the above mentioned deadlines please contact us prior to placing any order and we will advise on our retail shop stock levels before you place your order.